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My points balance doesn’t seem right. What’s up?

It may take up to 24 hours for your points to update in our system, so if you are purchasing several times in one day your previous purchases may not yet be reflected in your balance. Rest assured that all of your points are added to your account within 24 hours.

Need help? Call 1-800-386-7757 for assistance, Monday to Friday, 9am to 5pm.

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